How to perform a clean reinstall of Coach Paint

In this article, we will guide you through the process of performing a clean reinstall of Coach Paint. In some cases, reinstalling the software is necessary to resolve issues caused by corrupted files or incorrect configurations. By following these steps, you can ensure a fresh installation that helps restore optimal performance and resolve persistent issues.

Important note

Before proceeding with a clean reinstall, it’s crucial to back up any important work or custom settings. A clean reinstall will remove all current installations and configurations of Coach Paint, including local work files. Make sure you have a backup of any important data to avoid unintended loss.

Instructions

This process involves locating and deleting the Coach Paint application folder from your system. The folder location depends on the version of Coach Paint you are using (Coach Paint 9 or Coach Paint 10).

Step-by-step for macOS

  • Open Finder:
    • Click on the Finder icon in your Dock to open a Finder window.
  • Locate the Coach Paint folder:
    • Coach Paint 9: Macintosh HD > Library > Application Support > Chyronhego > Paint9
    • Coach Paint 10: Macintosh HD > Library > Application Support > Chyron > Paint10
    • Note: The Library folder is a system folder and may be hidden. If you don’t see it, click Go in the Finder menu and hold the Option key to reveal it.
  • Delete the folder:
    • Right-click on the corresponding Paint9 or Paint10 folder.
    • Select Move to Trash.

Step-by-step for Windows

  • Open File Explorer:
    • Press Win + E on your keyboard.
  • Locate the Coach Paint folder:
    • Coach Paint 9: C:\Program Files\ChyronHego\Paint9
    • Coach Paint 10: C:\Program Files\Chyron\Paint10
  • Delete the folder:
    • Right-click on the corresponding Paint9 or Paint10 folder.
    • Select Delete.

Installing Coach Paint

Once the folder has been deleted, you can proceed with reinstalling Coach Paint by following the steps outlined in the How to download and install Coach Paint article.

Need more help?

If you run into issues or want guidance, reach out to our support team at coachpaintsupport@chyron.com. We’ll be glad to help you get the most out of Coach Paint.

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